Natura Pet Foods has expanded theirl recall of specific pet diets. This includes all dry foods and treats with an expiration date of March 24, 2014 or earlier today. We did have inventory that was affected by this recall – it is no longer on our shelves. If you’re concerned about food you may have at home – you may return your purchase to us and we’ll help you find an alternative diet for your pet. Canned product and all brands dog biscuits and health bars are not part of the recall.
Innova | EVO | California Natural | Healthwise are involved in the recall.
We evaluated our inventory and all affected product has been removed from our shelves. If you have a product at home on the recall list please return it for a full refund or request a refund voucher directly from Natura Pet Products.
Please find below an open letter from Natura Pet Products and links to updated information including the information on the specific lot numbers involved.
Dear Natura Family,
On March 18, 2013, we informed you of a voluntary recall on select Natura products.
Out of an abundance of caution, we are extending our recall to include all Natura dry dog, cat and ferret food and treats that have expiration dates on or before March 24, 2014. We are sorry for the disruption, but we simply want to ensure that every product meets our highest quality standards.
Natura canned products and Mother Nature biscuits are not affected.
Please read below for more information about the recalled products and how to replace your pet food if it is included.
Your pet’s health and safety are our #1 priority. We are taking all actions necessary to ensure that our products meet both your expectations and ours. Our Fremont plant has been focused on quality enhancements and is now shipping new product to stores that will be on shelves soon.
As fellow pet owners feeding Natura products, we share your disappointment and again, we are very sorry. For additional inquiries, contact us at http://www.naturapet.com/about/contact-us or (800) 224-6123.
Employees of Natura Pet Products
Updated Product Information
Natura has issued a voluntarily recall of all dry products with an expiration date on or before March 24, 2014, for the following brands.
Replacement Product Information
If your product is affected, and you would like a replacement, please download this form and follow the instructions.
Updated Press Information
Download Press Release (PDF)
Click here for details on the recall products. If you have any questions or concerns, please do not hesitate to contact us at (800) 224-6123.