November 30, 2020
Here are our current status of our shops in both Lafayette Square St Louis and Edwardsville, Illinois.
Our Edwardsville shop is open for in-store shopping and services beginning Monday, November 30.
We have two self service wash stations open and our Grooming Team is back in the shop.
Our Lafayette Square shop remains open for In-Store shopping as well as Curbside Pickup and Free Local Delivery, Grooming and we have two self service wash tubs open (first come first served at this point).
Here are our on-going COVID protections:
- In an effort to maintain social distancing and comply with the directives from the our civic leaders we need to limit the number of people in our shops at one time.
- Our teams will be wearing masks in the shop and for Curbside Pickup and following city health guidelines, we ask that all of our in-shop customers wear masks when in the shop for everyone’s health and safety.
- We are limiting our guests to 6 at a time in order to maintain social distancing.
- We’ve installed plexiglass screens at our check out for everyone’s safety
- Safety First! We’re continue to do extra cleaning throughout the shops and we have hand sanitizer available in multiple locations.
- We’re encouraging everyone to use contact-less payment like Google Pay or Apple Pay whenever possible. We would also prefer that all transactions are through a credit/debit card and not cash at this point in time.
- Everyone should maintain the appropriate social distance from each other including when checking out when in the shop and our team will be doing the same.
- We’ll be following all of the guidelines provided by the CDC and our government leaders.
- Our Self Service Wash is open in both Lafayette Square and Edwardsville We’re allowing two baths at one time. First Come First Served. We’ve got everything you need for your bath but we ask that you bring an apron so that we maintain the safety for our at-risk community. Due to the demand, we’ve had to limit our bath sessions to 45 minutes. Thank you for your understanding.
- Our Grooming is open at both Lafayette Square and Edwardsville. Please contact our shops to make your appointments.
- We’ve temporarily suspended Walk Up Nail Trims but we will have designated Nail Trim Days set up by appointment. Call or stop by the shop and find out when our next availability is. 314-773-7297 Lafayette Square
- Our Curbside Pickup and Free Local Delivery and Grooming by Appointment will continue. Just shop online at https://shop.fourmuddypaws.com/
- If possible, we’d prefer that orders be placed on-line rather than calling due to the call volume we’ve been receiving. It will help us to better manage your service levels. We have installed a new phone system which will allow us to help more guests at one time via phone. We understand that not all of our products are currently online and of course you can call us to order these items. We appreciate your patience and understanding.